Teasemenow Adult Toy Store – Refund and Returns Policy
At Teasemenow, we strive to ensure your satisfaction with every purchase you make from our adult toy store. If you encounter any issues with your order, we have a comprehensive Refund and Returns Policy in place to assist you. Please read the following policy carefully to understand your rights and obligations:
1. Eligibility for Returns: We accept returns for most products within 6-7 days of the delivery date. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when received.
2. Damaged or Defective Products: If your item arrives damaged or defective, please contact our customer support team immediately. We will arrange for a replacement or refund, including any applicable shipping charges.
3. Returns Process: To initiate a return, please follow these steps: a. Contact our customer support team within 6-7 days of delivery to request a return authorization. b. Package the item securely in its original packaging. c. Include a copy of the original packing slip or order confirmation email with your return.
4. Return Shipping: Customers are responsible for the return shipping costs, unless the item is damaged or defective. We recommend using a trackable shipping method to ensure the safe return of the product.
5. Refund Processing: Once we receive and inspect the returned item, we will process your refund or replacement. Refunds will be issued to the original payment method used for the purchase. Please allow up to 7 business days for the refund to reflect in your account.
6. Non-Returnable Items: For hygiene reasons, certain items are non-returnable. These may include, but are not limited to, intimate apparel, intimate accessories, and products with open packaging.
7. Discretion and Privacy: At Teasemenow, we understand the sensitive nature of our products. We assure you that all returns and exchanges will be handled with the utmost discretion and privacy.
8. Exchanges: If you wish to exchange your item for a different product, please contact our customer support team. We will guide you through the exchange process, and any price differences will be adjusted accordingly.
9. Cancellation Policy: Orders can be canceled within 1 hours of purchase. After this period, the order may have been processed for shipping, and cancellation may not be possible.
10. Policy Changes: Teasemenow reserves the right to modify or update this Refund and Returns Policy at any time. Any changes will be effective immediately upon posting on our website.
If you have any questions or need further assistance with our Refund and Returns Policy, please contact our customer support team. We are here to help you with a seamless shopping experience at Teasemenow, your ultimate destination for adult pleasure products.